Expertise

10 services

Services

Public Affairs and Government Relations A political decision can move your project forward or stop it cold. And the tipping point is rarely the substance of your file. It's knowing who to talk to, when, and with what argument. Public Relations and Press Relations Being visible isn't enough. You also have to be heard by the right people, at the right time, with a message that holds. A bad media appearance is rarely undone. Training and Facilitation The day a journalist calls or a citizen stands up at the mic, you no longer have time to learn. It's prepared beforehand. Web Development A credible project deserves a website to match. A site that's slow, dated or impossible to update sends exactly the opposite of the message you want. Graphic Design A good argument poorly presented loses half its force. Before they even read you, your audience judges you on how what you present looks. Social Acceptability A project can be technically sound, profitable, well funded, and still go off the rails. What derails it is rarely the engineering. It's the community that hosts it, and that wasn't heard in time. Internal and External Communications When the message changes depending on who's listening, it eventually shows. Your employees, your members, your partners and the public all talk to each other. A credible organization tells everyone the same thing, in words suited to each audience. Digital Communications Online, both silence and excess cost you. Posting for the sake of posting dilutes your voice. Saying nothing erases you from the conversation. Between the two, there's a strategy. Strategic Advisory and Support Before knowing what to say, you need to know where you stand. Many organizations skip that step and end up communicating loudly without communicating well. Crisis Management A crisis doesn't give you time to think. Within hours, your version of the facts is overtaken by everyone else's. What you prepared beforehand makes all the difference.